Privacy Policy

Last Updated: January 29, 2026

This Privacy Policy explains how Handle The Rock Skills Training LLC (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website at https://handletherockaz.com (the “Site”), interact with our services, or opt into communications such as SMS/text messaging. By using the Site or providing us with your personal information, you agree to the practices described in this Privacy Policy.

We are committed to protecting your privacy. If you have questions, contact us at [email protected] or 4123 N. Lindstrom Pl, Tucson, AZ 85750.

1. Information We Collect

We collect information in the following ways:

  • Information You Provide Directly:

  • Personal identifiers such as name, email address, phone number, mailing address, or other contact details when you create an account, sign up for newsletters, make a purchase, fill out forms, or contact us.

  • Payment information (e.g., credit card details) processed securely through third-party payment providers—we do not store full payment card details.

  • Any other information you voluntarily provide, such as messages, feedback, or survey responses.

  • Information Collected Automatically:

  • Device and usage information: IP address, browser type, operating system, device identifiers, pages viewed, time/date of visits, referring/exit pages, and clickstream data.

  • Mobile information: If you access the Site via mobile device, we may collect device type, mobile carrier, unique device identifiers, and approximate location data (if location services are enabled).

  • SMS/Text Messaging Information:

  • When you opt in to receive SMS messages (e.g., for promotions, order updates, alerts, or marketing), we collect your mobile phone number and may collect message interaction data (e.g., delivery status, responses, opt-in/opt-out timestamps).

  • From Third Parties:

  • Information from analytics providers, advertising partners, social media platforms, or other services that share data with us (subject to their privacy policies).

2. How We Use Your Information

We use the collected information for purposes including:

  • To provide, operate, maintain, improve, and personalize the Site and our services.

  • To process transactions, send order confirmations, and provide customer support.

  • To communicate with you, including responding to inquiries or sending service-related messages.

  • For marketing and promotional purposes (e.g., newsletters, offers), only with your consent where required.

  • To send SMS/text messages if you have opted in (see Section on SMS Opt-In below).

  • For analytics, research, and to understand Site usage trends.

  • To detect, prevent, and address fraud, security issues, or technical problems.

  • To comply with legal obligations, enforce our terms, or protect our rights.

3. SMS Opt-In and Text Messaging Practices

If our Site offers SMS/text messaging (e.g., for marketing, promotions, alerts, or transactional updates), you may voluntarily opt in by:

  • Submitting your phone number via a form on the Site and checking a consent box, or

  • Texting a keyword (e.g., “JOIN”) to our short code/number as advertised.

By opting in, you expressly consent to receive recurring automated marketing and/or informational text messages from us at the phone number provided. Message and data rates may apply. Message frequency varies (e.g., up to 20 messages per month). Consent is not a condition of purchase.

You can opt out at any time by replying STOP to any message, or by contacting us at [email protected] or (520) 475-4815. After opting out, you will receive a confirmation message, and we will stop sending promotional texts (though you may still receive important transactional messages unless you separately request removal).

For help, reply HELP or contact us. View our full Terms of Service https://handletherockaz.com/terms_of_service.

Mobile information (including your phone number and SMS opt-in data) will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share it only with service providers (e.g., SMS platform providers) strictly to facilitate messaging, or as required by law.

4. Cookies and Tracking Practices

We use cookies, pixels, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content/ads.

  • Essential cookies: Necessary for Site functionality (e.g., login sessions, security).

  • Performance/Analytics cookies: To understand how users interact with the Site (e.g., via Google Analytics).

  • Advertising cookies: For targeted ads based on your browsing behavior.

  • Other tracking: We may use third-party services (e.g., social media pixels) that set cookies.

You can manage preferences via our cookie banner (if implemented) or browser settings. Note that disabling cookies may limit Site features. We honor global privacy controls (e.g., GPC signals) where applicable for opt-out requests.

5. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption for sensitive data in transit, access controls, and regular security reviews.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your information only as long as necessary for the purposes outlined (or as required by law), after which it is securely deleted or anonymized.

6. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., hosting, analytics, payment processors, SMS platforms) who are contractually obligated to protect it.

  • Business partners for joint services (with notice/consent where required).

  • In connection with business transfers (e.g., merger/acquisition).

  • To comply with legal requirements, protect safety, or enforce rights.

7. Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal information.

  • Correction of inaccurate data.

  • Deletion of your data (subject to exceptions).

  • Opt-out of certain processing (e.g., targeted advertising, data sales/sharing under CCPA).

  • Opt-out of profiling or automated decisions with legal effects.

  • Withdraw consent (where processing is consent-based).

For California residents (under CCPA/CPRA): You have the right to know what personal information we collect/use/share, opt out of sales/sharing, and request deletion. Submit requests via [email protected]. We will verify requests and respond within required timeframes (e.g., 45 days).

For other rights requests, contact us at [email protected]. We do not discriminate against users exercising rights.

8. International Transfers and Children’s Privacy

If you are outside the U.S., note that your data may be transferred to and processed in the United States or other countries. We use appropriate safeguards for such transfers.

Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn we have, we will delete it.

9. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance.

Privacy Policy

Last Updated: January 29, 2026

This Privacy Policy explains how Handle The Rock Skills Training LLC (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website at https://handletherockaz.com (the “Site”), interact with our services, or opt into communications such as SMS/text messaging. By using the Site or providing us with your personal information, you agree to the practices described in this Privacy Policy.

We are committed to protecting your privacy. If you have questions, contact us at [email protected] or 4123 N. Lindstrom Pl, Tucson, AZ 85750.

1. Information We Collect

We collect information in the following ways:

  • Information You Provide Directly:

  • Personal identifiers such as name, email address, phone number, mailing address, or other contact details when you create an account, sign up for newsletters, make a purchase, fill out forms, or contact us.

  • Payment information (e.g., credit card details) processed securely through third-party payment providers—we do not store full payment card details.

  • Any other information you voluntarily provide, such as messages, feedback, or survey responses.

  • Information Collected Automatically:

  • Device and usage information: IP address, browser type, operating system, device identifiers, pages viewed, time/date of visits, referring/exit pages, and clickstream data.

  • Mobile information: If you access the Site via mobile device, we may collect device type, mobile carrier, unique device identifiers, and approximate location data (if location services are enabled).

  • SMS/Text Messaging Information:

  • When you opt in to receive SMS messages (e.g., for promotions, order updates, alerts, or marketing), we collect your mobile phone number and may collect message interaction data (e.g., delivery status, responses, opt-in/opt-out timestamps).

  • From Third Parties:

  • Information from analytics providers, advertising partners, social media platforms, or other services that share data with us (subject to their privacy policies).

2. How We Use Your Information

We use the collected information for purposes including:

  • To provide, operate, maintain, improve, and personalize the Site and our services.

  • To process transactions, send order confirmations, and provide customer support.

  • To communicate with you, including responding to inquiries or sending service-related messages.

  • For marketing and promotional purposes (e.g., newsletters, offers), only with your consent where required.

  • To send SMS/text messages if you have opted in (see Section on SMS Opt-In below).

  • For analytics, research, and to understand Site usage trends.

  • To detect, prevent, and address fraud, security issues, or technical problems.

  • To comply with legal obligations, enforce our terms, or protect our rights.

3. SMS Opt-In and Text Messaging Practices

If our Site offers SMS/text messaging (e.g., for marketing, promotions, alerts, or transactional updates), you may voluntarily opt in by:

  • Submitting your phone number via a form on the Site and checking a consent box, or

  • Texting a keyword (e.g., “JOIN”) to our short code/number as advertised.

By opting in, you expressly consent to receive recurring automated marketing and/or informational text messages from us at the phone number provided. Message and data rates may apply. Message frequency varies (e.g., up to 20 messages per month). Consent is not a condition of purchase.

You can opt out at any time by replying STOP to any message, or by contacting us at [email protected] or (520) 475-4815. After opting out, you will receive a confirmation message, and we will stop sending promotional texts (though you may still receive important transactional messages unless you separately request removal).

For help, reply HELP or contact us. View our full Terms of Service https://handletherockaz.com/terms_of_service.

Mobile information (including your phone number and SMS opt-in data) will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share it only with service providers (e.g., SMS platform providers) strictly to facilitate messaging, or as required by law.

4. Cookies and Tracking Practices

We use cookies, pixels, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content/ads.

  • Essential cookies: Necessary for Site functionality (e.g., login sessions, security).

  • Performance/Analytics cookies: To understand how users interact with the Site (e.g., via Google Analytics).

  • Advertising cookies: For targeted ads based on your browsing behavior.

  • Other tracking: We may use third-party services (e.g., social media pixels) that set cookies.

You can manage preferences via our cookie banner (if implemented) or browser settings. Note that disabling cookies may limit Site features. We honor global privacy controls (e.g., GPC signals) where applicable for opt-out requests.

5. Data Security and Handling

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. This includes encryption for sensitive data in transit, access controls, and regular security reviews.

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

We retain your information only as long as necessary for the purposes outlined (or as required by law), after which it is securely deleted or anonymized.

6. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., hosting, analytics, payment processors, SMS platforms) who are contractually obligated to protect it.

  • Business partners for joint services (with notice/consent where required).

  • In connection with business transfers (e.g., merger/acquisition).

  • To comply with legal requirements, protect safety, or enforce rights.

7. Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal information.

  • Correction of inaccurate data.

  • Deletion of your data (subject to exceptions).

  • Opt-out of certain processing (e.g., targeted advertising, data sales/sharing under CCPA).

  • Opt-out of profiling or automated decisions with legal effects.

  • Withdraw consent (where processing is consent-based).

For California residents (under CCPA/CPRA): You have the right to know what personal information we collect/use/share, opt out of sales/sharing, and request deletion. Submit requests via [email protected]. We will verify requests and respond within required timeframes (e.g., 45 days).

For other rights requests, contact us at [email protected]. We do not discriminate against users exercising rights.

8. International Transfers and Children’s Privacy

If you are outside the U.S., note that your data may be transferred to and processed in the United States or other countries. We use appropriate safeguards for such transfers.

Our Site is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. If we learn we have, we will delete it.

9. Changes to This Privacy Policy

We may update this policy. Changes will be posted here with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance.

Contact Us

Phone Number:

(520)475-4715

Social Media:

@handletherockaz

Address:

Tucson Baptist Church Gymnasium

1525 S. Columbus Blvd

Tucson, AZ85711

1525 S Columbus Blvd, Tucson, AZ 85711, USA